If you don't see your question below, don't hesitate to contact us.
What are your shipping rates?
For most items, there is a set delivery fee based on weight and distance. View rates
Can I collect an item?
Yes you can collect direct from our factory.
Either order and pay online, and select 'factory pick up' during the shipping method check-out process. We will notify you once your order is ready.
Alternatively, you can call +61 3 9331 5544 to confirm your required product is in stock, and arrange payment via phone or upon collection.
Collections can be made at 6 Lemmon Ave, East Keilor between 9am and 5pm Monday to Friday (excluding Victorian Public Holidays).
Can I buy from you if I’m not a business?
Yes, we sell to the general public as well as commercial buyers.
Where do you deliver?
Delivery Australia wide.
We also sell internationally. Call +61 3 9331 5544 or email us via the contact page to order outside of Australia.
View more
View more FAQs
What are your shipping rates?
For most items listed on reinforcingmesh.com.au, there is a set delivery fee based on weight and distance. See rates below. These rates apply to online orders only.
Please note that shipping delays beyond our control may occur, so we do not guarantee delivery times.
Some items, due to their size and weight, may require a custom shipping quote. In that case, freight cost is determined by distance, size and weight. This will be noted on the item description. Add the item to your cart to request a shipping quote. You won't be charged for the product until you approve the custom shipping quote.
Items will be shipped after full payment has been confirmed. (Subject to stock availability).
Other items also have online custom shipping rates due to their weight and/or size. Purchase these items separately to enable shipping.
I can’t find what I’m looking for, help!
Complete the form on the Contact Us page, or phone: 03 9331 5544.
Can I purchase over the counter at your factory?
Yes, you can. However, please note that not all products are kept on-site, and some may take up to 24 hours to arrive. For same-day over-the-counter purchases, we recommend calling ahead to confirm availability.
Do you offer click and collect?
Yes, you can collect directly from our factory.
Either order and pay online, and select 'factory pick up' during the shipping method check-out process. We will notify you once your order is ready.
Alternatively, you can call +61 3 9331 5544 to confirm your required product is in stock, and arrange payment via phone or upon collection.
Collections can be made at 6 Lemmon Ave, East Keilor between 9am and 5pm Monday to Friday (excluding Victorian Public Holidays).
How do I get a price?
To obtain a quote for a product without a stated price, select a product and the variation option and 'add to cart'. Add any relevant notes and checkout.
No charges are payable to receive a quote. Need a faster response? Call us directly on 03 9331 5544.
Where do you deliver?
Reinforcingmesh.com.au delivers Australia wide.
We also sell internationally. Call +61 3 9331 5544 or message us to order outside of Australia.
Do you deliver outside Australia?
Yes, we can arrange to export our products overseas. Please contact us directly to discuss your requirements.
How can I pay?
Online The chain.com.au website accepts the following payment methods: Visa Mastercard Shop Pay - by Shopify Apple Pay Google Pay 'Express checkout' is available using: Shop Pay, G-Pay & PayPal.
Counter sales Credit Card (All major cards accepted) Cheque – Payable to “Abacon Products Pty Ltd” Money Order Direct Deposit
Full payment is required to confirm your order.
How can I contact you?
Complete the form on the Contact Us page, or phone: 03 9331 5544.
You can also stop by the factory at 6 Lemmon Ave, East Keilor between 9am and 5pm Monday to Friday (excluding Victorian Public Holidays).
How do I send customer feedback?
Please email us via the contact us pageor call on +61 3 9331 5544 during standard business hours.
What is your refund policy?
Your satisfaction is our top priority. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 14 days after you have received the product. Excludes custom-made or altered products.
Yes, Abacon Products Pty Ltd (REINFORCINGMESH.COM.AU) are a family-owned and operated business with a focus on quality service and products at competitive prices. The business has been in the family for three generations.Find out more.
How can I stay up to date with new products and news?
Follow up on social media or visit our 'latest news' blog.